They live both indoors and outdoors but prefer to nest in moist wood. This may be the bark of a decaying tree, some rotting timber or in the home it could be a damaged wooden joist.
When creating the nest, they tunnel through the wood but do not eat it as they don’t digest cellulose. Nests are created in moistened wood as this species requires a moist and humid environment. A thorough onsite inspection is required before undertaking an effective treatment.